Banking Call Center Officer (East or West / Shift Hour)
$ 2,500 - $ 2,500 / Per Mon
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Job Summary:
Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.
In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.
*Award-Winning Customer Service
*Promising Career Progression
*Training provided and continuous support from superior
*5 days work week, Rotating shift, 1 weekday & 1 weekend off
Job Description:
•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
•Ability to understand customers’ needs and provide appropriate solutions and attention
•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
•Solicit customers’ feedback and identify problem trends for improvement actions
Requirements:
•Min. O level holder and above
•Good written/verbal communication skills
•Call centre experience
EA License No: 01C4394
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA Personnel No: R22108969
EA Personnel Name: Justin Lim
Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.
In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.
*Award-Winning Customer Service
*Promising Career Progression
*Training provided and continuous support from superior
*5 days work week, Rotating shift, 1 weekday & 1 weekend off
Job Description:
•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
•Ability to understand customers’ needs and provide appropriate solutions and attention
•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
•Solicit customers’ feedback and identify problem trends for improvement actions
Requirements:
•Min. O level holder and above
•Good written/verbal communication skills
•Call centre experience
EA License No: 01C4394
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA Personnel No: R22108969
EA Personnel Name: Justin Lim
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