Business Analyst, Operations (Bank l 9 months contract)
$ 5,500 - $ 7,000 / month
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- Partner closely with operation users, business, technology, and external vendor consultants to deliver on strategic platform upgrade program.
- Provide project management support to the program on behalf of operations team.
- Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings.
- Participate in design/ build discussions.
- Develop testing approach, scope and plan with operation users and vendor test team.
- Support user acceptance, regression, performance testing and overall defect management.
- Ensure coverage of critical and important functions.
- Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner.
- Manage post go-live tactical and strategic platform enhancements.
- Bachelor's Degree in Accounting, Finance or equivalent.
- At least 2-3 years of operations, business analyst or project management experience.
- Good to have experience in credit card processing, chargeback, or fraud analysis.
- Experience with VisionPlus application will be beneficial.
- Ability to lead and participate in multiple projects simultaneously and adapt to re-prioritization in a rapidly changing environment.
- Self-driven with the ability to work in a team environment as well as independently.
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