Customer Service (Call Centre)
$ 2,300 - $ 2,300 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.
Willingness to take on various tasks and adjust to changing work demands.
Requirements:
Good communication skills
Active listening
Ability to provide positive customer experience while maintaining professionalism, even in difficult or high- pressure situations
Working Schedule:
Mon to Thur: 8.30am to 6pm
Fri: 8.30am to 5.30pm
There is a compulsory (PAID) training on 19 - 23 Dec 2024
WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.
Interested candidates may send their CV and relevant documents to [email protected]
You may also Whatsapp 90117250 for enquiries
Irene Hoerler
EA Licence: 20C0426
Personnel Registration: R1764459
Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.
Willingness to take on various tasks and adjust to changing work demands.
Requirements:
Good communication skills
Active listening
Ability to provide positive customer experience while maintaining professionalism, even in difficult or high- pressure situations
Working Schedule:
Mon to Thur: 8.30am to 6pm
Fri: 8.30am to 5.30pm
There is a compulsory (PAID) training on 19 - 23 Dec 2024
WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.
Interested candidates may send their CV and relevant documents to [email protected]
You may also Whatsapp 90117250 for enquiries
Irene Hoerler
EA Licence: 20C0426
Personnel Registration: R1764459
Similar Jobs