Guest Service Assistant (Adina Singapore Orchard by Far East Hospitality)
Salary undisclosed
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Summary
To provide excellent guest service and ensure a safe environment for guests. Collaborate closely with the Residence Manager to create memorable guest experiences.
Responsibilities
Provide courteous and efficient service in the breakfast lounge.
Prepare and present breakfast as per standards.
Maintain cleanliness and organization of the lounge area in accordance with food safety and hygiene standards
Manage food inventory and supplies, including ordering and restocking as needed.
Respond to guests’ complaints, requests, and inquiries efficiently and tactfully.
Collaborate with team members to ensure a seamless and enjoyable guest experience.
Be familiar with Serviced Residence facilities and functions, and assist with property event or activities when needed.
Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
Cook and/or prepare simple food items for breakfast.
Perform light housekeeping duties such as dishwashing, sweeping and mopping the breakfast lounge, and toilet cleaning.
Undertake any other duties assigned by superiors diligently and professionally.
Requirements
Prior experience in a similar role is preferred.
Food Hygiene Certificate is mandatory.
Possess excellent communication and interpersonal skills.
Ability to work efficiently in a fast-paced environment.
Strong attention to detail and organizational skills.
Reporting time is 6am or latest 615am.
To provide excellent guest service and ensure a safe environment for guests. Collaborate closely with the Residence Manager to create memorable guest experiences.
Responsibilities
Provide courteous and efficient service in the breakfast lounge.
Prepare and present breakfast as per standards.
Maintain cleanliness and organization of the lounge area in accordance with food safety and hygiene standards
Manage food inventory and supplies, including ordering and restocking as needed.
Respond to guests’ complaints, requests, and inquiries efficiently and tactfully.
Collaborate with team members to ensure a seamless and enjoyable guest experience.
Be familiar with Serviced Residence facilities and functions, and assist with property event or activities when needed.
Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
Cook and/or prepare simple food items for breakfast.
Perform light housekeeping duties such as dishwashing, sweeping and mopping the breakfast lounge, and toilet cleaning.
Undertake any other duties assigned by superiors diligently and professionally.
Requirements
Prior experience in a similar role is preferred.
Food Hygiene Certificate is mandatory.
Possess excellent communication and interpersonal skills.
Ability to work efficiently in a fast-paced environment.
Strong attention to detail and organizational skills.
Reporting time is 6am or latest 615am.
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