Customer Service Team Lead | Salary up to $5,200 | 2 Years Contract | Depot Road
$ 3,500 - $ 3,500 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Location: Depot Road
Working Hours: Mon - Fri: 8.00am - 5.30pm
Job Duties
Administer NS registration, pre-enlistment and enlistment related activities and follow up on cases and issues after the activities.
Ensure timely execution of tasks and compliance to processes
Conduct verification checks on the NS processes and ensure timely submission of the report to the stakeholder.
Communicate with pre-enlistees/parents when required and with internal stakeholders for necessary actions
Correspond and participate in discussions with stakeholders, colleagues and system technical teams to plan for system enhancements.
Provide data and information for periodic management reporting and to provide support for audits.
Administer enlistment exercises at enlistment units and manage queries
Assist the manager in other administration tasks as and when required
Requirements
Bachelor degree in any discipline.
Track record and passion of customer service experience and competency
Excellent communication and interpersonal skills
Strong analytical and problem solving skills
Strong interpersonal and communication skills
Proven leadership skills will be an advantage
Meticulous with keen attention to details, highly disciplined and service-oriented
Proficient in Microsoft Office applications (Excel & Word)
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1439784 (Phua Xiang Yin)
Working Hours: Mon - Fri: 8.00am - 5.30pm
Job Duties
Administer NS registration, pre-enlistment and enlistment related activities and follow up on cases and issues after the activities.
Ensure timely execution of tasks and compliance to processes
Conduct verification checks on the NS processes and ensure timely submission of the report to the stakeholder.
Communicate with pre-enlistees/parents when required and with internal stakeholders for necessary actions
Correspond and participate in discussions with stakeholders, colleagues and system technical teams to plan for system enhancements.
Provide data and information for periodic management reporting and to provide support for audits.
Administer enlistment exercises at enlistment units and manage queries
Assist the manager in other administration tasks as and when required
Requirements
Bachelor degree in any discipline.
Track record and passion of customer service experience and competency
Excellent communication and interpersonal skills
Strong analytical and problem solving skills
Strong interpersonal and communication skills
Proven leadership skills will be an advantage
Meticulous with keen attention to details, highly disciplined and service-oriented
Proficient in Microsoft Office applications (Excel & Word)
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1439784 (Phua Xiang Yin)
Similar Jobs
