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QUALITY ASSURANCE | BANK OFFICER | 12 MONTHS + 1 MONTH PERFORMANCE BONUS | RESUME BOOSTER

$ 2,000 - $ 2,000 / Per Mon

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Salary: up to $2,200

Location: United Square Area

Working hours: Monday to Friday, 9:00am to 6:30pm

Contract: 12 months (with possibility of extension)

Job Description


Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
Review 55 of closed sales calls per day for Customer engagement , Retention Team and Credit Sure.
Review of 5 additional calls per new hire of closed sales calls per day.
Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
Compiling all Annual Fee cards and send for processing
Keep track on all the status of QA cases from beginning to end process and provide update to management


Job Requirement


Meticulous and responsible team player
Proficient in MS Office
Good listening skill
Meet approx. 55 sales call review per day


Interested applicants, please contact me on telegram @bransteryo or Whatsapp @ +65 91524527.

Only shortlisted candidates will be notified.

Brandon Chan | R24125697

RecruitFirst Pte Ltd | EA. 13C6342