Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Service Desk Agent | 1 Year Contract (N)

$ 2,800 - $ 2,800 / Per Mon

Apply on

FastjobsSG

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified
The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered
and emails are responded in a timely manner.
Perform first level troubleshooting on all reported incidents and escalate incidents to 2 nd level resolver
groups as per work instructions.
Furnish and submit timely updates to customers on the status of outstanding issues within targeted
Service Level
Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and
complete relevant information is recorded.
Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a
specific nature.
Handle initial classification/ prioritization of the incidents. Track the progress of resolution and
provide regular updates for follow-up actions and incident status.



REQUIREMENTS

Customer Service Experience in non tech call center environment will not be considered.
Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
Min 1 year End user support experience, Desktop or Technical Service Desk.

EA Personnel Name: Jack
EA Personnel No: R1438259
EA License No: 16C8004
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