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Quality Assurance Officer| 1 year contract | LOCAL BANK | URGENT HIRING!!

$ 2,100 - $ 2,100 / Per Mon

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Working Hours : 9.00am to 6.30pm (Monday to Friday)

Salary Package: $2,000 to $2,400

Location: Central


Roles & Responsibilities:

Conduct regular reviews of sales calls to ensure compliance and quality assurance objectives.
Evaluate closed sales calls daily, including additional reviews for new hires as required.
Identify and report potential quality issues, such as misrepresentation or fraud, to management promptly.
Prepare, track, and share QA-related reports, including performance summaries and penalty point tables.
Compile and process annual fee card submissions.
Monitor the status of QA cases throughout their lifecycle and provide updates to management

Requirements:

Customer service oriented/experience
Microsoft Excel skills
Able to work in a fast paced environment

EA License No: 05C3451
EA Personnel Name: Cesky Ong
EA Personnel Reg. No.: R24121422