Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
H

Operations Executive

Salary undisclosed
Original
Simplified

Roles & Responsibilities

The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

  • Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.

  • Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.

  • Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.

  • Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

  • Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.

  • Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.

  • Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.

  • Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

  • Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.

  • Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.

  • Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

  • Work closely with the merchandising team to keep product details, pricing, and availability up to date.

  • Coordinate with the technical support team to resolve customer issues related to consumer electronics.

  • Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

  • Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.

  • Familiarity with home and living products and consumer electronics is a strong advantage.

  • Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.

  • Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.

  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.

  • Problem-solving mindset with the ability to resolve customer and operational challenges promptly.

  • High level of professionalism, empathy, and customer focus.


Summary of role requirements:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,500 per month
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