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Customer Service Officer | Day Shift | Botanic Gardens | FT

$ 2,150 - $ 2,150 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Location: Botanic Garden
Working Hours/Pattern: 7.30am to 7.30pm / 4 Days per week
Basic Salary: $2000 + MPI (Monthly Performance Incentives)

Job Scope

Provide customer service and handle visitors’ queries
Perform roving duties around the gardens and visitor information duties
Greet and welcome visitors with excellent customer service
Ensure the safety of the visitors and assist with crowd management
Identify and report safety lapses, risk issues or incidents to Supervisors
Perform service recovery where necessary
Other duties as when assigned by Supervisors

Requirements

Minimum GCE O Level, NITEC or equivalent
At least 1 year of customer service experience will be advantageous
Enjoy working with the general public at outdoor environment
Work experience in hospitality, tourism, attractions sectors would be preferred
Good communication skills and good command of English



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