$15/hr (Weekly salary payout)_Freelance Call Centre Representative x 100_Immediate to 31 Dec
Salary undisclosed
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
$15/hr (Weekly salary payout)
Freelance Call Centre Representative x 100 (Government Project)
Immediate to 31 December 2025 (3, 6, 9 months Renewable)
Working location: East (Near to Bedok MRT station)
Working Schedule: (Monday to Friday - 830am to 6pm upon activation 1 week in advance)
Job Responsibilities
• Provide excellent support experience to customers via phone lines, emails etc.
• Identify customer's needs and provide strategic solutions that will best address customer's needs.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Build sustainable relationships and engage customers by taking the extra mile.
Job Requirements
• Min ‘O’ levels with 2 years contact centre/customer service experience.
• Fresh Nitec/diploma/degree graduates are welcome to apply.
• G50 Background clearance before start. (2 to 3 weeks)
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret only short-listed candidates will be notified.
Ken Zhang Aichang
Reg No: R1110470
TDCX Talent Solutions Pte. Ltd.
EA License No: 23C2024
EA Personnel Name: Carine
EA Personnel No: R1110706
Freelance Call Centre Representative x 100 (Government Project)
Immediate to 31 December 2025 (3, 6, 9 months Renewable)
Working location: East (Near to Bedok MRT station)
Working Schedule: (Monday to Friday - 830am to 6pm upon activation 1 week in advance)
Job Responsibilities
• Provide excellent support experience to customers via phone lines, emails etc.
• Identify customer's needs and provide strategic solutions that will best address customer's needs.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Build sustainable relationships and engage customers by taking the extra mile.
Job Requirements
• Min ‘O’ levels with 2 years contact centre/customer service experience.
• Fresh Nitec/diploma/degree graduates are welcome to apply.
• G50 Background clearance before start. (2 to 3 weeks)
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret only short-listed candidates will be notified.
Ken Zhang Aichang
Reg No: R1110470
TDCX Talent Solutions Pte. Ltd.
EA License No: 23C2024
EA Personnel Name: Carine
EA Personnel No: R1110706
Similar Jobs
