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- Support onsite, maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues.
- Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.
- Support, review & liaise with end users on the implementation of an IT governance framework, policies, systems, infrastructure to ensure compliance and alignment to guidelines.
- Involve and conduct regular system audit for IT effectiveness, efficiency and security.
- Analyse & evaluate system & users’ requirements and make recommendations for IT upgrades.
- Proactively propose suggestions to improve IT systems and operations.
- Proactively identify acquisition opportunities of new innovations
- Liaise with central IT team, vendors and stakeholders in resolving problems and ensuring that project delivery is on time.
- Any ad-hoc tasks as assigned by the Management
Job Requirements:
- Strong technical background in network systems.
- Knowledgeable of best practices in general IT and end user support.
- Self-motivated, proactive, meticulous and adaptable to fast changes.
- Good communication skills and a team player.
- Prioritize tasks effectively and able to work well under pressure..
- Able to work independently with minimal supervision, with reasonably good analytical and problem solving skills.
- Able to work with external parties (stakeholders, external parties, vendors and service providers) to deliver results through collaboration, partnerships and services.
Qualifications:
- Diploma or Bachelor Degree in IT discipline, computer engineering or related field.
- 2 - 5 years of relevant work experience; ideally with project management experience.
Job Types: Full-time, Permanent
Pay: $3,000.00 - $3,200.00 per month
Benefits:
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Experience:
- IT: 1 year (Required)
- Computer networking: 1 year (Required)
Work Location: In person
Expected Start Date: 16/12/2024
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