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Data Administrator

Salary undisclosed

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Responsibilities:

The incumbent is responsible for the claims processing, which includes but not limited to:

· Assist in the claims processing including outpatient and inpatient claims

· Provide customer service to service providers and client

· Ensure accurate reimbursement to employees/service providers on timely manner

· Data entry and adjudication of outpatient and inpatient benefit claims

· Assist in answering phone calls and email enquiries from service providers, corporate HR and employees

· Respond to enquiries and complaints

· Provide support to resolve problems

· Ensure accurate reimbursement to employees/service providers on timely manner.

· Verify that claims are processed and reimbursed according to clients’ requirements and policy

· Prepare letter/emails of rejected claims

· Assist with preparation of explanation of benefits letters

Requirements:

· Minimum GCE O Level

· 1-3 years of work experience, preferably in healthcare industry

· Proficient in MS office

· Excellent Customer Service skill

· Meticulous with keen attention to details

· Excellent communication skill

· A Resourceful individual who can work independently and is also a team player

· Ability to multi-task and prioritise work