Sales & Customer Service Executive
$ 4,000 - $ 4,000 / Per Mon
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Overview
- Singaporeans only
- 5.5 day week (including weekends)
- Full-time position
Job Responsibilities
- Develop a deep and clear understanding of the company’s range of products and be able to communicate the information to customers clearly
- Drive sales and maintain a high level of customer service standards
- Handle customer enquiries, feedback, and complaints with professionalism and a problem solving attitude
- Prepare quotation, invoices and delivery orders
- Maintain the company’s inventory and order trackers to ensure that they are accurate and up to date
- Handle scheduling of deliveries for customers’ orders
- Sending out marketing email blasts and other promotional content where required
- Assist with ad-hoc and periodic stock-take
- Company website review and updating to ensure that the information available online is accurate (e.g. production dimensions, stock availability)
- Handle documentation and record keeping (e.g. invoices and expense trackers)
Requirements
- Energetic and self-motivated with a positive mindset
- Keen interest in furniture and design
- Professionalism and attention to detail
- Good communication skills and email/text/telephone etiquette
- Strong command of the English language, written and spoken
- Strong organisation skills and ability to multi-task
- Proficient in Microsoft Word and Excel
- Singaporeans only
- 5.5 day week (including weekends)
- Full-time position
Job Responsibilities
- Develop a deep and clear understanding of the company’s range of products and be able to communicate the information to customers clearly
- Drive sales and maintain a high level of customer service standards
- Handle customer enquiries, feedback, and complaints with professionalism and a problem solving attitude
- Prepare quotation, invoices and delivery orders
- Maintain the company’s inventory and order trackers to ensure that they are accurate and up to date
- Handle scheduling of deliveries for customers’ orders
- Sending out marketing email blasts and other promotional content where required
- Assist with ad-hoc and periodic stock-take
- Company website review and updating to ensure that the information available online is accurate (e.g. production dimensions, stock availability)
- Handle documentation and record keeping (e.g. invoices and expense trackers)
Requirements
- Energetic and self-motivated with a positive mindset
- Keen interest in furniture and design
- Professionalism and attention to detail
- Good communication skills and email/text/telephone etiquette
- Strong command of the English language, written and spoken
- Strong organisation skills and ability to multi-task
- Proficient in Microsoft Word and Excel
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