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IT SUPPORT HARDWARE EXECUTIVE

$ 5,000 - $ 6,000 / month


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  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
  • Generating sign ins for new hires during the onboarding process
  • Resolving IT support requests from employees
  • Answering employee questions regarding computer systems
  • Gathering and analysing data to diagnose problems with computer systems
  • Installing new software and hardware drivers and updating existing ones as needed
  • Updating employees on the status of their service requests
  • Logging all service requests and updating tickets as needed
  • Enable faster and smarter business processes and employee productivity
  • Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
  • Train employees in using software and hardware, and provide technical support when needed