Logistics Officer (Temp)

This role provides support to essential business activities including daily operational activities, generating invoices, and other support to the Novogene NGS business.



Responsibilities

Provide administrative support for local and international shipment activities, including inbound and outbound courier booking and tracking, ensuring shipment compliance.
Support commercial activities and local despatch coordination, facilitating delivery or collection between the customers and service providers.
Handle the receiving of biological samples, ensuring compliance with protocols.
Understand and adhere to temperature requirements for samples. following established protocols.
Handle customer enquiries through calls & emails.
Support commercial activities, such as generating invoices and delivery order.
Any other tasks as assigned.

Requirements

Strong computer literacy, with proficiency in Microsoft Excel.
Prior working experience in the logistics industry is preferred.
A team player.
Details oriented, meticulous, and conscientious in work.
Able to handle stress and adapt to changing priorities.
Good coordination skills.
Good communication skills, both verbal and written.
Good phone etiquette, with the ability to communicate effectively with customers.
Committed to supporting month-end business activities.
Flexible and willing to accept ad-hoc and urgent tasks as needed.