Receptionist/Customer Service (Office Hrs)
$ 2,800 - $ 3,000 / month
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- Downtown
- 5 days Work (Office Hours)
- Attractive Salary Package
- Company Benefits & Incentives
- Customer Service / Receptionist
- Minimally GCE 'O' Level
- Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
- With working experience as customer service executive is a plus
- To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
- To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
- To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
- To check on meeting room set up standards, floral arrangements, and report facility faults
- To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
- To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
- To assist in the booking of executive meeting rooms
- To provide taxi booking services
- To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
- To receive feedback from guests or staff on facilities and services
- To assist in overseeing events or VIP meetings at executive conference suite
- To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
- To assist managing rooms and submit reports on weekly release
- To assist in handling common & executive meeting room enquiries by phone / email / Teams
- To manage common meeting room bookings:
- To call meeting room user 15 minutes prior to booked period to reconfirm
- To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
- To send reminders email to users
- To oversee reconfiguration of meeting room set up
- To prepare weekly schedules for stewardesses / technicians
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