Business Operations Analyst

Responsibilities

• Develop and implement a company-wide strategy aligned with long-term goals.
• Communicate complex data analysis results through clear data visualization, reports, and presentations with key stakeholders.
• Create data-driven strategies to drive growth across funnels, including user acquisition, activation and reactivation.
• Identify critical user behaviours and evaluate the financial impacts of business activities.
• Conduct research on industry benchmarks, competitor analysis, and market dynamics to provide insights for developing long-term business strategies.
• Operate in an agile work environment, pivoting quickly and navigating ambiguity to drive business results.
• Manage unplanned and urgent operational tasks as they arise, ensuring smooth day-to-day operations.
• Collaborate with cross-functional teams, including Operations, Marketing, and Product, to align strategic objectives and ensure cohesive execution.
• Lead continuous improvement efforts by developing performance metrics, tracking progress, and optimizing strategic decisions and operations.

Qualifications

Minimum Qualifications

• Bachelor's degree or higher in Business, Economics, Statistics, Data Science, or a related field.
• At least 3 years in a business strategy or management consulting role, with experience and expertise in data analytics.
• Proficient in programming or data query languages such as SQL, R, or similar.
• Proficient in Microsoft Excel, PowerPoint, etc.
• Strong verbal and written communication skills can explain complex concepts to various stakeholders.

Work conditions

• Highly competitive salary.
• Group Medical & Dental Insurance for all employees and their dependents.
• Meal Allowance during work hours.