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- To attend to queries and feedback via emails, calls and feedback channels from internal and external stakeholders, including the general public.
- To liaise with relevant internal and external stakeholders on workflows and processes improvement.
- To handle day-to-day operational matters, e.g. processing claims, updating of system data and etc.
- To maintain and update documents, process manuals, reports and records.
- To assist in testing of the Acquirer system.
- Taking on ad-hoc projects and other duties as and when assigned.
- Working hours: Monday to Thursday: 8.30am to 6.00pm, Friday: 8.30am to 5.30pm
- Location: Chai Chee Street
- Contract Period: 6 Months
- Similar Work Experience
- Diploma and above welcome to apply
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