Junior/IT Helpdesk Engineer
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You are assisting the in-house IT Engineer in managing and resolving the day-to-day IT requests from employees. These tasks may include, but are not limited to the responsibilities as follow:
Responsibilities:
· Installing and configuring computer hardware, software, systems, networks, printers and scanners.
· Maintain and monitor the list of e-mail address in the company.
· Create login credential and the access rights to the new employees and deactivate all the access when employees leave the company.
· Ensure the security of data, network access and backup systems are kept up to date.
· Providing technical support across the company, including repairing and replacing equipment when necessary.
· Manage and update IT infrastructure list for the whole company.
· Raise Purchase requisition by identifying and selecting the appropriate equipment that align with the requirements of management.
· Support overseas office user from remote connection.
· Any other ad-hoc duties as assigned by IT lead/Management.
Requirements:
Part-timers are welcome
· Diploma or Degree holder with 2-3 years of relevant working experience.
· Extensive knowledge of computer hardware systems
· Familiarity with general OS systems, Enterprise, programming languages, and Office software
· Knowledge of LAN and wireless networks
· Good communication skills
· Ability to troubleshoot complex software and hardware issues
· Knowledge of database and networking security systems