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Customer Service Assistant (Car Park Operations)

$ 1,800 - $ 1,900 / Per Mon

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Job Responsibilities

  • Providing assistance in answering inquiries and resolving issues (through the carpark intercom calls)
  • Assigning feedback and complaints to Mobile Parking Wardens and Site Managers
  • Monitoring the car park systems, ensuring their functionality and escalating issues to the Site Manager
  • Providing assistance in generating and compilating of reports
  • Assisting in season parking matters and administrative duties
  • Assisting in any ad-hoc assigned duties

Job Requirement

  • Possess GCE 'N' / 'O' Level and above
  • Minimum 1 year of customer service experience in a fast pace working environment

Job Type: Full-time

Pay: $1,800.00 - $1,900.00 per month

Benefits:

  • Flexible schedule
  • Health insurance

Schedule:

  • Day shift
  • Early shift
  • Late shift
  • Monday to Friday
  • Night shift
  • Shift system
  • Weekend availability

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person