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️Customer Service Assistant | 1 Year Direct Contract | Up to $3,400 | Bishan | #FJGE

$ 3,400 - $ 3,400 / Per Mon

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️Customer Service Assistant

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Location (Nearest MRT): Bishan

Salary: Up to $3,400

Duration of Work:
1 Year Direct Contract

Work Days & Hours: Monday to Sunday, 5 to 6 work days up to 44 Hours in shifts
1️⃣ Shift 1: 9 AM – 5 PM
2️⃣ Shift 2: 12 PM – 8 PM
3️⃣ Shift 3: 2 PM – 10 PM

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Responsibilities:

Managing of the rostrum and exhibiting excellent customer service skills in the course of duty
Roving duties of the mall which includes common areas and retail spaces to ensure areas are well maintained and to flag out any maintenance issues or customer feedback to respective departments.
Provide timely and accurate clarification and advice to enquiries from the public
Handling of customers’ feedback and complaints
Perform paging and in-house announcement based on the standard guidelines
Receiving in-coming calls and making out-going calls
Handling and administering of lost and found items
Assist in the execution of the mall’s promotions and events
Upsell the Shopping Mall's Loyalty program and Vouchers
Handling of administrative duties
Any other task as assigned by immediate supervisor/management

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Requirements:

GCE’O’ Levels and above
Preferably with 1 or 2 years’ working experience in similar capacity
Singaporeans Only

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For faster response, you can text me your resume via WhatsApp
@ 8338 3121 [Attn: Fiona] OR click on this link https://wa.me/6583383121

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Fiona Leow
(R21100211)

Senior Consultant

RecruitFirst Pte Ltd
(E.A. 13C6342)