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Survey Verifying Officer - $2580 - Office hours - Novena

$ 2,580 - $ 2,580 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified
$2580

Contract Duration - 8 Months

Monday to Friday 9am to 6pm

Location: Novena



Responsibilities:
• Facilitate survey administration and conduct data validation on completed surveys
• Make calls out to respondents to verify and clarify data
• Conduct and verify data on completed survey cases to ensure data is accurate and reliable
• Support the team and contact service centre in terms of administrative and coordination
• Data entry for completed surveys, and to update status and report to supervisor
• Ensure highest level of customer experience service is rendered
• Respond to queries from respondents in a professional manner
• Maintains a high standard of work quality by consistently meeting and exceeding performance goals
(KPI)
• Ability to work proactively, independently under tight timelines
• Proficient in computer usage, able to adapt to systems within a short period of time