Customer Service Assistant
$ 2,000 - $ 2,000 / Per Mon
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Job Responsibilities
Handle all incoming customer queries and questions via various platform (phone calls, social media & etc.)
Provide the appropriate service and info information to customers
Acknowledge and resolve customer complaints
Escalating issues when necessary
Attend to walk in customer and coordinate delivery matter with delivery agent
Maintain workplace safety and cleanliness
Assist in the day-to-day administrative duties
Cover operation assistant roles as and when required
Execute other ad-hoc duties as required
Requirements
Minimum GCE ‘O’ level or equivalent
With relevant experience will be an advantage
Good written, verbal communication skills
Good knowledge of MS Office, especially Excel and Word
Detailed oriented, strong interpersonal skills
Good team player, positive learning and working attitude
Handle all incoming customer queries and questions via various platform (phone calls, social media & etc.)
Provide the appropriate service and info information to customers
Acknowledge and resolve customer complaints
Escalating issues when necessary
Attend to walk in customer and coordinate delivery matter with delivery agent
Maintain workplace safety and cleanliness
Assist in the day-to-day administrative duties
Cover operation assistant roles as and when required
Execute other ad-hoc duties as required
Requirements
Minimum GCE ‘O’ level or equivalent
With relevant experience will be an advantage
Good written, verbal communication skills
Good knowledge of MS Office, especially Excel and Word
Detailed oriented, strong interpersonal skills
Good team player, positive learning and working attitude
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