TDI – Instant Payments Tech – Site Reliability Engineer - AVP

Details of the Division and Team:

Our technology teams are responsible for the bank's complete information technology infrastructure. They develop and maintain programs that are required for the bank's business. The teams work closely with the business units and other infrastructure units to modernize their IT systems to reduce complexity, minimize risk, and enable growth.

Working in the Bank's Technology division means looking ahead and shaping the future. We rely on employees who derive economically viable ideas from technological trends and developments, who redesign our business and offer our customers added value. It is always about meeting the needs of customers, regulators, and markets alike.

Our Technology, Data, and Innovation (TDI) strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernizing the bank's IT infrastructure with long-term investments and taking advantage of cloud computing.

To strengthen our development team, we are looking for Engineers who can design, develop, and implement innovative solutions to achieve our goal.

The position is in Corporate Bank – Instant Payments Technology

As a Reliability Engineer, you build/manage continuous integration (CI)/continuous deployment (CD) pipelines for Payment Applications and manage provisioning/on-boarding/integration within the processing ecosystem. Proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and maintaining platform compliance and hygiene. You also drive operational excellence to improve the reliability and availability of our payment platforms.

Further, this role will be part of the Scrum Team comprising of engineers, functional analysts, and specialists. The team is responsible for rolling out Instant Payments in various geographies and focus will be on adoption of recognized best practices. Additionally, you will be a part of our SRE Chapter and continuously contribute to the ongoing improvement of methodologies.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Flexible working arrangements

• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Work closely with agile development team / squad to deploy components for multiple releases in multiple environments. Managing, planning, scheduling and controlling software build through different stages and environments.

• Conducts application health check, generate usage reports, analyze trends and implement automation to monitor the application stability.

• Continuously improve DevOps tools and processes

• Tracks the production losses and abnormally high maintenance cost assets and explore optimization approach to reduce losses or high costs.

• Develops engineering solutions to avoid repetitive failures and all other problems that adversely affect operations

• Ensures application / information systems compliance (including legislation, regulatory, contractual and agreed standards/policies)

• Analyze service and component availability, reliability, maintainability and serviceability. Ensure that services and components meet and continue to meet all of their agreed performance targets and service levels

• Ensures that incidents are handled according to agreed procedures and seeks resolution. Facilitates recovery, following resolution of incidents.

• Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services.

• Engages with agile development teams / Squads to confirm that products developed meet the service acceptance criteria, production go-live acceptance criteria and Compliant with banks change management processes and cut-off timeline.

• Verifies and approves changes ensuring protection of assets and components from unauthorized change, diversion and inappropriate use.

• Develops implementation plans for complex requests for change. Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted).

• Reviews the effectiveness of change implementation and suggests improvement to organizational procedures governing change management.

• Technical analysis of the Production platform to identify and remediate performance and resiliency issues.

• Understand flow of data through the application infrastructure so as to best provide operational support.

• Event monitoring and management via tools that help monitoring via regularly probing and generate alerts and support dashboards.

• Drive knowledge management across the supported applications and ensure full compliance

Your skills and experience:

• Minimum 6 years of relevant experience as a SRE, with exposure to DevOps.

• Experience in building CI/CD pipeline with experience in using Terraform.

• Experience in Cloud Solutions (Google Cloud Platform, Amazon Web Services, Microsoft Azure)

• Knowledge in Shell Scripting, Python, Java, Springboot Framework, Encryption Technologies (OpenSSL, OpenSSH, sFTP), Data Streaming in Kafka and ZooKeeper, Oracle 12c/ 19c, No-SQL stack

• Knowledge in JMS, XML, JSON, Hazelcast, Docker, RedHat OpenShift, Kubernetes, WebServices, Oracle, Maven, Git, Eclipse, MQ, Solace

• Knowledge in APM tooling (Splunk, AppDynamics, Generos)

• Possessing relevant toolset knowledge (JIRA, Confluence, PostMan etc)

• Proven experience working in a cross-functional agile team

• Analytical and organized with awareness of technical compliance risk and audit controls

• Excellent communication and presentation skills with good interpersonal and problem-solving skills

• Prior experience in agile & dev ops software engineering and possessing relevant toolset knowledge (JIRA, Confluence, Service Now)

• Ability to synthesize, visualize and communicate ideas to others, to explain complex topic into simple terms

• Bachelor’s degree in Computer Science or Information Technology or Programming & Systems Analysis or Science (Computer Studies)

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements apply

How we’ll support you:

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. to see what we do.

Deutsche Bank & Diversity

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.