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Guest Experience Host (Luxury Boutique)

$ 3,500 - $ 3,500 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Duration: 3 months (1DEC2024 - 28FEB2025)

Timing: 1100–2000hours (1h break)

Assigned rest days: 2/week

Salary: $2500-3500 based on experience & qualifications

Situated 2 minutes' walk from bus stop & MRT

Training provided

Job Description

Maintain cleanliness & organisation in the boutique with attention to details
Possess knowledge of health & safety in retail environment, including inventory movements, access & egress
Refer to daily communication & notice boards to keep up to date on business needs
Adhere to all procedures & systems
Accurately perform transactions & administrative duties on time
Ensure the boutique's offering is exceptional & in line with brand etiquette

Be an ultimate ambassador for the brand

Maintain impeccable standards of grooming & appearance, in line with brand guidelines
Welcome all clients with passion & exceptional service
Present the boutique as a world-class 5-star luxury destination
Passionately communicate the brand’s heritage & values
Develop a thorough knowledge of the brand, its product offerings, functions & storytelling
Understand the business, industry & customer service within a luxury destination

Be curious & client centric

Attend to guests & their needs
Discover clients’ interests & manage their expectations
Work with team members to provide the ultimate experience that’s in line with brand expectations
Support & facilitate private dining offerings
Extend hospitality to delight clients

Requirements

Similar experience from retail/hospitality/ tourism sector
Fluent English (additional languages are advantageous)
Robust service & storytelling skills
Smart & confident individual capable of learning & retaining information
Ability to improve commercial performance & opportunities for clienteling
Someone meticulous & well-groomed, with a sense of ownership & pride
Punctual & upbeat people-person with self-awareness & charisma
One who's flexible & goes the extra mile to execute tasks