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Customer Service Admin

Salary undisclosed


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Administrative Support:

  • Conduct research, collect and analyze data to prepare reports and documents.
  • Assist in planning and coordinating drivers, sales team and customers schedule.
  • Answer and manage incoming calls, emails, and other communications.
  • Act as a liaison between the management and staff, relaying information, requests, and directives.
  • Maintain office files, both electronic and hard copies, ensuring they are organized and up-to-date.
  • Develop and maintain a filing system for easy retrieval of documents.
  • Ensure all sensitive information is handled with confidentiality.
  • Oversee and order office supplies, ensuring the office is well-stocked and organized.
  • Handle office equipment maintenance and coordinate with vendors for repairs and services.
  • Assist with other administrative tasks such as timesheets, and jobsites tracking.
  • Track project timelines, deliverables, and follow up on pending tasks.

Qualifications:

  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
  • Proven experience as an administrative assistant or office admin assistant.
  • Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular).
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Strong organizational skills with the ability to multitask.
  • Excellent written and verbal communication skills (Mandarin speaking plus point).

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected start date for role: 01 January 2025
  • Expected salary: $2,200 - $2,800 per month