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Roles & Responsibilities
Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers. However, our teachers, students and parents need the support of an equally awesome customer service cum administrative team! To our teachers, you are the real superhero with your amazing multi-tasking skills! We cannot wait for more like-minded individuals like you to join our growing family of superheroes and create more miracles with us.
Job Responsibilities
Provide strong adminstrative support to all students, parents and teachers
Ensure timely and accurate processing of all documentation
Deliver outstanding customer service experiences and forge strong relationships with customers
Listen to customer feedback and resolve issues efficiently
Generate invoices and assist in account matters
Communicate with parents and handle enquiries
Marketing of company's services or products
Requirements
Minimum qualifications> Diploma
Warm and positive personality
Can-do attitude and highly results-driven
Reflective and able to work on feedback positively
Self-driven and able to work on tight deadlines
Strong Microsoft Office (Excel;Powerpoint) and Google Form and Drive skills (Apt with using Macros)
Working Days
5 working days (3 weekdays and 2 weekends)
Weekdays: 1230-930pm ; Weekends: 830am-6pm
Summary of role requirements:
- Looking for candidates available to work:
- Tuesday: Afternoon, Evening
- Thursday: Afternoon, Evening
- Friday: Afternoon, Evening
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- No experience required for this role
- Working rights required for this role
- Expected salary: $2,000 - $3,500 per month
