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Asst Supervisor, Logistics Operations

Salary undisclosed

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Roles & Responsibilities:

Assist on daily duties of employees to ensure that quality standards are being met and proper procedures are being followed

Provide guidance to employees in handling errors, problems, complaints and/or disputes

Manage cycle counting program according to SLA

Investigate stock discrepancies and feed causes for stock discrepancies through to the operation

Investigate internal excess & short picks and feed causes through to the operation

Report on any stock adjustments; including the reasons for these adjustments

Ensure KPI is met and prompt submission of reports to Supervisor/ Manager

Interpret and explain work procedures and policies to staff

Prepare and manage reports, manuals, and other documents using a WMS or SAP

Initiate and maintain orderly records in compliance with company regulations

Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Perform ad-hoc tasks as assigned by Manager in support of operations when necessary

To be successful in this role you will require the following:

Knowledge and working experience of supervisory principles and practices.

Should also possess excellent computer skills, analytical skills, presentation skills, and good people skills.

Strong problem-solving ability teamed with the ability to delegate work.

Capacity to manage and maintain an effective team environment.

Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management.

Consistently demonstrate, implement and maintain an excellent service quality at all levels of the organization.

Capacity to manage and maintain an effective team environment

Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management