Sales Support
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Respond to customer inquiries via phone, email, and other communication channels.
Prepare and process quotes, and other sales-related paperwork. (Airfreight / Seafreight / Logistic / CBT).
Preparing reports on a weekly/or monthly basis.
Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight / Logistic / CBT).
Coordinate with internal teams such as outdoor sales, operation, finance, and customer service.
Work alongside with outdoor sales with generating new business and maintaining existing customer relationships.
Job Requirements
Optimistic, Positive and Proactive.
Effective communication and Interpersonal skills.
Proficient in speaking English.
Keen to make an effort and pursue areas of improvement.
Able to cope and work under pressure or overtime if required.
Able to perform independently or connect well in a team player environment.
General knowledge on excel format if any.
Relevant experience and knowledge in customer service/freight forwarding industry.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 01 December 2024
- Expected salary: $2,500 - $3,000 per month
