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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Integrated CX Consultant

Salary undisclosed

Apply on

Workday
Original
Simplified

Opportunity

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics

Key Responsibilities

Deliver an Integrated Customer Experience that matches the portfolio

  • Drives proactive customer support and issue resolution for a seamless customer experience in cross-functional teams and across products in scope

  • Actively and consistently engage with global account team on account plans and execution

  • Actively builds awareness and insights in customers’ supply chain plans and priorities

  • Participate in team engagements with exposure to customer stakeholders and Maersk CX

  • Be the primary point of contact for own customers and ensure smooth execution of end-end shipment lifecycle by working closely with customers

  • Ability to align with customer expectations upfront and to be able to respond with suggested solutions

  • Be fully responsible for customer satisfaction across Maersk product offering

  • Lead Digital adoption discussions with customers

  • Performance reviews with customers

  • Willingness to go extra mile towards the customers & with focus on providing solutions.

  • In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal/external stakeholders

Deliver on Growth and profitability plans

  • Up and Cross sell to all customers

  • Actively monitor and manage volume

We are looking for

  • Minimum 3-4 years of Customer Service experience

  • Knowledge of shipping, supply chain or logistics industry

  • Excellent stakeholder management/ interpersonal and communication skills

  • Energetic, well-organised and self initiated

  • Analytical and problem solving skills

  • Good Process understanding & digital proficiency

  • Ability to work under pressure keeping quality in focus

  • Strong Execution mindset

  • Positive attitude and willing to learn.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

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