CALL CENTRE | Mon-Fri Office Hour | $2,400 | EAST
$ 2,400 - $ 2,400 / Per Mon
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Our client is a statutory board of the Singapore government & provides great working opportunity and tailored support.
Responsibilities:
* Handle general enquiries related to the Client's products and services.
* Address customer complaints and feedback promptly and effectively.
* Provide support to customers regarding online transactions, delivery of goods, and returns.
* Offer technical support to customers experiencing difficulties with accessing or using the Client's digital platforms or online services.
* Conduct outreach to customers for purposes such as payment reminders or collecting instructions for damaged items.
* Adapt to peak periods occurring between September and December, during the Client's eCommerce campaign periods.
* Utilize multiple communication channels, including customer service hotline, email, online contact forms, social media platforms and potentially activated chat function on the Client's website, to engage with customers and provide support.
Location: Paya Lebar (Next to MRT)
From $2,200 - $2,400 (Inclusive of $300 Incentive)
Mon-Fri Office Hours 8.15am - 6pm | Sat 8.15am to 1pm (Payable as OT)
BONUS + MEDICAL BENEFITS!!
Requirements:
* Excellent communication skills
* Proven track record of delivering high-quality customer service.
* Ability to multitask and handle high volumes of customer enquiries.
*Please note that this is a 1 year contract and renewable. Only shortlisted candidates will be informed.*
If you are interested in this position, please apply via job application form: https://forms.office.com/e/5tHwzR0xBV
Kaelyn Koh Cu Yan
EA License No: 91C2918
Personnel Registration Number: R22107353
Responsibilities:
* Handle general enquiries related to the Client's products and services.
* Address customer complaints and feedback promptly and effectively.
* Provide support to customers regarding online transactions, delivery of goods, and returns.
* Offer technical support to customers experiencing difficulties with accessing or using the Client's digital platforms or online services.
* Conduct outreach to customers for purposes such as payment reminders or collecting instructions for damaged items.
* Adapt to peak periods occurring between September and December, during the Client's eCommerce campaign periods.
* Utilize multiple communication channels, including customer service hotline, email, online contact forms, social media platforms and potentially activated chat function on the Client's website, to engage with customers and provide support.
Location: Paya Lebar (Next to MRT)
From $2,200 - $2,400 (Inclusive of $300 Incentive)
Mon-Fri Office Hours 8.15am - 6pm | Sat 8.15am to 1pm (Payable as OT)
BONUS + MEDICAL BENEFITS!!
Requirements:
* Excellent communication skills
* Proven track record of delivering high-quality customer service.
* Ability to multitask and handle high volumes of customer enquiries.
*Please note that this is a 1 year contract and renewable. Only shortlisted candidates will be informed.*
If you are interested in this position, please apply via job application form: https://forms.office.com/e/5tHwzR0xBV
Kaelyn Koh Cu Yan
EA License No: 91C2918
Personnel Registration Number: R22107353
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