Front Desk Administrator
$ 3,000 - $ 3,000 / Per Mon
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Original
Simplified
1. Administration/Customer Service
· Handle registrations for Self-sponsored
(via Online Registrations/Phone Calls/WhatsApp/Walk-in/Emails)
· Update & Blasting of Schedules
· Attend and liaise with self-sponsored trainees on Queries/Scheduling of course/ Grievances via Email/WhatsApp/Calls/Walk-in
· Monthly update of Typeform (Course Schedule)
2. Administrative for Pre-Course Preparation /Course Day /Post Course
· Prepare and upkeep of training & registration materials
· Ensure training rooms are always clean and tidy
· Prepare training attendance
· Issuing of invoices for self-sponsored trainees
· Collecting of payment / Deduction of SkillsFuture Credits
· Update Database/Payment Records timely and accurately
· Update of google sheet on Prebook No. & Actual No.
· Enrolment of Attendees
· Upload results for in-house courses
· Maintain a good filing system
· Mailing / Regular check on Mailbox
3. Review - Polwel
· Manage bookings
· Input trainees’ details for review
· Update Polwel on Prebook No. & Actual No.
· Create Credit Notes for absentee
4. Any other ad-hoc administrative duties as and when required.
· Handle registrations for Self-sponsored
(via Online Registrations/Phone Calls/WhatsApp/Walk-in/Emails)
· Update & Blasting of Schedules
· Attend and liaise with self-sponsored trainees on Queries/Scheduling of course/ Grievances via Email/WhatsApp/Calls/Walk-in
· Monthly update of Typeform (Course Schedule)
2. Administrative for Pre-Course Preparation /Course Day /Post Course
· Prepare and upkeep of training & registration materials
· Ensure training rooms are always clean and tidy
· Prepare training attendance
· Issuing of invoices for self-sponsored trainees
· Collecting of payment / Deduction of SkillsFuture Credits
· Update Database/Payment Records timely and accurately
· Update of google sheet on Prebook No. & Actual No.
· Enrolment of Attendees
· Upload results for in-house courses
· Maintain a good filing system
· Mailing / Regular check on Mailbox
3. Review - Polwel
· Manage bookings
· Input trainees’ details for review
· Update Polwel on Prebook No. & Actual No.
· Create Credit Notes for absentee
4. Any other ad-hoc administrative duties as and when required.
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