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Lead, guide and train technicians
Troubleshoot and diagnose faulty equipment reported by customers
Checks part needed and ascertain costs of parts
Repair Samsung CE product at customer's place
Update repair status in the system and follow up the case until job finish
Answer customers' queries about repair details and parts change
Escalate case to principal if necessary
Visit customers to repair equipment on-site
Any other ad-hoc duties as assigned
Requirements
Independent and ability to work as a team
Willing to learn
Positive attitude
Minimum GCE 'O' Level
Able to converse/explain in English
Able to carry/bring down heavy home applicance/s
Prefer to have electronic product repair experience
Preferably with washer/fridge repair experience
Singapore class 3 driving license is a MUST
Training will be provided.
Working hours: Monday - Friday from 9am to 6pm/ Saturday from 9am to 1pm (but must support full day)
Troubleshoot and diagnose faulty equipment reported by customers
Checks part needed and ascertain costs of parts
Repair Samsung CE product at customer's place
Update repair status in the system and follow up the case until job finish
Answer customers' queries about repair details and parts change
Escalate case to principal if necessary
Visit customers to repair equipment on-site
Any other ad-hoc duties as assigned
Requirements
Independent and ability to work as a team
Willing to learn
Positive attitude
Minimum GCE 'O' Level
Able to converse/explain in English
Able to carry/bring down heavy home applicance/s
Prefer to have electronic product repair experience
Preferably with washer/fridge repair experience
Singapore class 3 driving license is a MUST
Training will be provided.
Working hours: Monday - Friday from 9am to 6pm/ Saturday from 9am to 1pm (but must support full day)
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