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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Service Specialist

Salary undisclosed

Apply on

IndeedSG

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

About the position:

The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying customers issues and challenges, feeding these information’s to the operation team and assisting them in achieving the service level as well as shipping documentation required.

Roles & Responsibilities:

  • Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
  • Updating and entering in all information in the Warehouse Management System (WMS)
  • To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
  • Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
  • Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
  • Communicating with inter offices, customers, warehouse, carriers, transporters and 3rd party vendors.
  • Ensure daily, weekly, monthly reports are up-to-date and provided to Department Head on a timely basis.
  • Communicate discrepancies/issues to team supervisor/manager when necessary
  • To assist direct superior with any special projects assigned and provide backup to other CS team when necessary
  • Making sure that workplace safety rules & DSV Policy are being followed
  • Ensure all customers' standard operating procedures are followed and updated
  • To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned

o be successful in this role you will require the following:

    • GCE ‘O’ Level with minimum 2 years relevant experience
    • Demonstrated warehousing and customer service experience
    • Excellent written and oral communications skills
    • Strong problem-solving ability
    • On-job training will be provided
    • Meticulous, able to work independently and a team player
    • Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management
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