Registrar or Assistant Registrar/ Academic Administration Dept

Leadership

• Provide visionary leadership to the Academic Administration Department, ensuring the effective delivery of registration, records management and academic services.
• Develop and implement strategic goals, policies and procedures that align with SBC’s vision, mission, values and academic priorities.
• Lead, mentor and manage a team of Executives, fostering a collaborative and service-oriented culture.
• Serve as a member of the Academic and Scholarship Committees and authorised office-bearer for students records and PDPA, contributing to planning and decision-making.

Management

• Oversee the maintenance and security of academic records, ensuring their integrity, confidentiality and compliance with legal and institutional standards.
• Manage the registration, enrolment, administration, field education and scholarship processes, ensuring they are efficient, user-friendly, supportive of student and Faculty requirements.
• Collect and analyse data to make improvements of services to students and Faculty in collaboration with other relevant departments and vendors.
• Coordinate the preparation and dissemination of academic schedules, course catalogues and reports.
• Ensure the smooth functioning of the digital systems as required by the Faculty to run classes on different modes.
• Manage College/School events and the processes of graduation, certification and issuance of transcripts and diplomas.

Projects

• Lead and participate in projects related to student records, data management and process improvement in collaboration with other relevant departments and vendors.
• Implement and monitor projects aimed at enhancing the efficiency of the Registrar Department and improving service delivery to students and Faculty.
• Engage with donors for periodic fund-raising projects to introduce/update the use of funds through students’ testimonies.
• Collaborate with IT and Finance departments to develop and upgrade systems and tools for better data management and reporting.
• Partner HR Department for Staff development, engagement and change management initiatives and activities.

Administration

• Develop, implement and ensure policies and procedures related to academic records, registration, scholarship, field education and student services comply.
• Ensure SBC’s compliance with external accreditation requirements and government regulations related to student records and data.
• Prepare and manage the budget for the Registrar Department, ensuring optimal use of resources.
• Produce regular reports and analyses for Faculty planning, accreditation and compliance purposes to maintain required standards of qualifications.

• A Bachelor’s degree in Theology, Education, Administration, or a related field is required.
• Minimum 10 years of similar experience of which 5 years’ experience in Registrar role
• For Assistant Registrar applicants, a proven track record of 10 years administration leadership experience is required or at least 5 years of similar experience in educational or seminary environment in pastoral and leadership role with strong understanding and hands-on practice
• Experience in project management with a focus on improving processes and systems to enhance service delivery and operational efficiency in collaboration with relevant parties
• Strong understanding in using, managing and troubleshooting the student administration platforms to maintain and update student records, registration processes and academic scheduling
• Expertise in academic and scholarship policies development and implementation, ensuring alignment with SBC goals and regulatory requirements
• Ability to manage the coordination and execution of graduation, scholarship, certification and transcript processes
• Skilled in ensuring data integrity, accuracy and security, particularly concerning compliance with privacy laws like PDPA
• Demonstrated ability to lead and inspire a team, providing clear direction, support and Staff development opportunities
• Strong written and verbal communication skills, with the ability to convey complex information clearly and effectively to diverse audiences
• Skilled in conflict resolution, fostering a collaborative and positive work environment within the Registrar Department
• Excellent interpersonal skills, capable of building strong relationships with students, Faculty, Staff and external stakeholders
• Strong problem-solving abilities and a proactive approach to challenges