Customer Service Receptionist

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Submit dental claims via CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Minimum Diploma
• Experience in customer service or reception duties (preferred)
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Fresh graduates are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Premium Corporate Wellness membership privileges
• Located near MRT station
• Career growth with structured training opportunities