User Researcher Intern- 2024 start - Singapore

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Monetization Office is the strategic team of Bytedance providing support for various business lines with the perspectives of strategy, user research, data science, macro research, etc., helping the business to grow more healthily and steadily at all stages, and becoming the most reliable strategic partner.

We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

Successful candidates must be able to commit to one of the following internship cycles below:

Singapore

Off cycle / Credit bearing - 12 August 2024

We will prioritize candidates who are able to commit in either internship period. Please state your availability clearly in your resume (Start date, End date).

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:

• Partner with product, strategy, and other business partners to identify research topics.
• Support the formulation of research hypotheses, the design and implementation of studies addressing both user behaviour and attitudes, the analysis and synthesis of user experience, and the delivery of actionable insights and solutions addressing the research topics along with other user researchers
• Tracking product's progress and identifying problems via tracking user benchmarking metrics periodically, and figuring out ways to ascribe those problems to a cause and fix them.
• Share research findings with multi-disciplinary teams & international stakeholders
  
  

Qualifications

Minimum Qualifications:

• You are pursuing a Bachelor’s or Master’s degree in human behaviour related fields (HCI, Psychology, Sociology, Anthropology, Information Science, Economics, Political Science, Behavioral Science, Statistics, etc.).
• You have experience with survey design and response effects.
• You are familiar with data manipulation and analysis using statistical tools (SPSS/R/Python/SQL/or equivalent).
  
  

Preferred Qualifications:

• You have great interest in and understanding of online shopping/E-Commerce
• You are a great communicator, having strong communication and presentation skills to present data in an understandable and convincing way.
• You have a genuine passion for and ideally good knowledge of user research and human behavior
  
  

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected]