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Operations Executive

Salary undisclosed

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Roles & Responsibilities

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

  • Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.

  • Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.

  • Handle Shipment – process documentation, manifest, invoices, cost capturing

  • Coordinate with airlines and co-loaders to arrange for space booking

  • Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller

  • Liaison and Attending to Customs, Agents, and Government Authorities enquires

  • Ensure full compliance with customs and airport regulations

  • Ensures SOP alignment to customer expectations and company's agreed standards of performance.

  • Support the Sales Department in quoting, liaising, and following up.

  • To promote our service to new clients.

  • Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.

  • Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.

  • Operations to assist and work closely with the warehouse.

  • Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.

  • Display a high level of professionalism and work ethics

Requirements:

  • Experience in freight forwarding will be an added advantage

  • Possess sound knowledge of permit declaration would be an added advantage

  • Knowledge of CCN/ Customs Regulations will be an added advantage

  • Must be able to work towards deadlines and according to SOPs and KPIs.

  • Proficient in MS Office and Excel applications.

  • Good working attitude, hardworking and able to perform under pressure, and ability to multi-task

  • Team player and able to work independently with minimal supervision

  • Applicants should have full working rights in Singapore


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,700 - $3,600 per month