Operations Executive
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Roles & Responsibilities
Customer Service cum Operations Executive (Air & Sea)
Responsibilities:
Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
Handle Shipment – process documentation, manifest, invoices, cost capturing
Coordinate with airlines and co-loaders to arrange for space booking
Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
Liaison and Attending to Customs, Agents, and Government Authorities enquires
Ensure full compliance with customs and airport regulations
Ensures SOP alignment to customer expectations and company's agreed standards of performance.
Support the Sales Department in quoting, liaising, and following up.
To promote our service to new clients.
Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
Operations to assist and work closely with the warehouse.
Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
Display a high level of professionalism and work ethics
Requirements:
Experience in freight forwarding will be an added advantage
Possess sound knowledge of permit declaration would be an added advantage
Knowledge of CCN/ Customs Regulations will be an added advantage
Must be able to work towards deadlines and according to SOPs and KPIs.
Proficient in MS Office and Excel applications.
Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
Team player and able to work independently with minimal supervision
Applicants should have full working rights in Singapore
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,700 - $3,600 per month