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Customer Relations Officer

$ 2,500 - $ 3,500 / month


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Customer Relations Officer - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

  • Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
  • Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Process exchanges, returns and issue credits
  • Uphold efficiency and customer satisfaction.
  • Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

  • Positive with a willing to learn attitude
  • Strong communication & interpersonal skills
  • Customer-orientated and passionate
  • Ability to solve issues efficiently
  • Has a high level of professionalism, work ethics and honesty
  • Meticulous

Requirements:

  • A strong interest in fashion
  • Good command of English
  • Min education: Diploma
  • Basic Excel Skills required
  • Able to work independently
  • Minimum commitment of one year
  • Only Singaporeans or Perm Residents
  • Will be required to work on weekends

How to apply:

Send your application to: [email protected]