DBS Service Process Designer - Service Warranty

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DBS Service Process Designer - Service Warranty

We are looking for a talented DBS Service Process Designer - Service Warranty to join our team, which is based in Singapore, Tuas South Avenue.

This role will have a hand in shaping, service warranty processing for the Quantum project. You will manage, develop, and implement programs composed of multiple cross functional projects and partner with business stakeholders to ensure a successful project completion.

You will make an impact in the following ways:

• Lead multiple projects from inception to completion.
• Facilitate project planning sessions with internal stakeholders to determine the scope and objectives of each project; work with business stakeholders to establish project performance goals; design project plan, develop timeline, identify project milestones, and track performance against performance goals and timeline.
• Monitor and communicate project status to project team.
• Plan and monitor project budget, conduct research and analysis; provide input into the design and development of project plans and timelines.
• Manage project risk; use quality tools to identify areas of risk; work with others on the team and outside the team to identify alternatives or solutions.
• Document and share team learnings with other teams; draws on other project team experiences to enhance the success of the project. Maintain project notes, databases, and other records; monitor measures and communicates with Project Sponsor and other stakeholders on status of specific projects and assignments.
• Identify and assign appropriate resources to accomplish various project tasks; guide and coach team members through various stages of the project; provide developmental feedback to team members.

Skills and competencies:

• Excellent project and change management skills
• Demonstrated ability to influence without authority
• Strong leadership, communication, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to handle complex technical and operational challenges.
• Experience in managing cross-functional teams and external stakeholders.
• Excellent problem-solving and decision-making abilities.
• High attention to detail and organizational skills.

Education, Licenses, Certifications

· College, university, or equivalent degree required.
This position may require licensing for compliance with export controls or sanctions regulations.

Experience

· Significant level of relevant work experience, including team leadership experience, required.

Compensation and Benefits

· Salary rate commensurate with experience. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.