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*NEW- Fast Close* 6 Months Customer Relationship Management Officer - East (4500-$5000) #NJE

$ 4,500 - $ 5,000 / month


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  • Collaborate with internal and external stakeholders to provide input and ensure program and projects address key business needs and goals
  • Work with cross functional teams in retail to ensure smooth implementation and integration of loyalty initiatives across all customer journeys and touch points
  • Develop loyalty and partnership marketing and communication plans that aligns with our portfolio of assets, customer segments and deliver on business goals
  • Utilize market research, data and customer insights to identify opportunities for customer engagement, segmentation, and personalized experiences
  • Design and execute customer engagement plans to drive incremental value, engagement and acquisition
  • Establish key partnerships to broaden, strengthen and strategically positions the loyalty program
  • Liaise and negotiate with all required platform or technology partners
  • Conduct UAT and other required tests with vendors for new program releases
  • Conduct necessary training for product users internally e.g concierge managers, marketing teams etc

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)