Operations Executive | Up to $3200 | Central
$ 3,200 - $ 3,200 / Per Mon
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Original
Simplified
The Opportunity
9am - 6pm (4 weekdays & 1 weekend)
Main Office: Shaw Centre, may have to visit client's site
Up to a gross of $3200
1-Year Renewable Contract
Job Scope
Design & Implementation
Involves in budgeting, planning of resources and timelines
Collaborate with internal teams (e.g., Finance) to ensure smooth invoicing and payments.
Client & Account Management
Provide comprehensive Human Resource Solutions (e.g., Employment Act, market trends, salary benchmarks) to clients.
Ensure client satisfaction through regular operational reviews, timely invoicing, and addressing escalations.
Participate in gathering requirements and managing service delivery.
Handle service recovery and out-of-scope requests as needed.
Candidate & Offer Management
Partner with recruitment team to source and screen candidates using structured methods.
Manage interviews, offers, and the onboarding process, including contract administration and induction.
Associate Management
Oversee associate performance, welfare, and disciplinary matters.
Respond to employment-related queries and ensure punctuality and attendance, especially on weekends.
Execute retention activities and manage associate welfare.
Operations Management
Act as the primary operational contact for service delivery, ensuring tasks are completed within scope.
Manage part-timer rostering, monitor service quality, and maintain an on-site presence when necessary.
Streamline communication between clients and associates and improve work processes.
Maintain accurate documentation and compliance with company and legislative policies.
Requirements
At least 2 years of relevant experience
Proficient in Microsoft Office and willing to learn technologies
Skilled in service delivery, problem resolution, and service recovery
Good communication and strong interpersonal skills
Team player and self-motivated
To Apply
Click "Apply" or email your resume to [email protected]
EA License No: 91C2918
9am - 6pm (4 weekdays & 1 weekend)
Main Office: Shaw Centre, may have to visit client's site
Up to a gross of $3200
1-Year Renewable Contract
Job Scope
Design & Implementation
Involves in budgeting, planning of resources and timelines
Collaborate with internal teams (e.g., Finance) to ensure smooth invoicing and payments.
Client & Account Management
Provide comprehensive Human Resource Solutions (e.g., Employment Act, market trends, salary benchmarks) to clients.
Ensure client satisfaction through regular operational reviews, timely invoicing, and addressing escalations.
Participate in gathering requirements and managing service delivery.
Handle service recovery and out-of-scope requests as needed.
Candidate & Offer Management
Partner with recruitment team to source and screen candidates using structured methods.
Manage interviews, offers, and the onboarding process, including contract administration and induction.
Associate Management
Oversee associate performance, welfare, and disciplinary matters.
Respond to employment-related queries and ensure punctuality and attendance, especially on weekends.
Execute retention activities and manage associate welfare.
Operations Management
Act as the primary operational contact for service delivery, ensuring tasks are completed within scope.
Manage part-timer rostering, monitor service quality, and maintain an on-site presence when necessary.
Streamline communication between clients and associates and improve work processes.
Maintain accurate documentation and compliance with company and legislative policies.
Requirements
At least 2 years of relevant experience
Proficient in Microsoft Office and willing to learn technologies
Skilled in service delivery, problem resolution, and service recovery
Good communication and strong interpersonal skills
Team player and self-motivated
To Apply
Click "Apply" or email your resume to [email protected]
EA License No: 91C2918
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