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Call Centre Agent x10 / Up $3,300 / Yearly Renewable

$ 3,100 - $ 3,300 / month


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Work Location: Novena / Clarke Quay

Contract Duration: Till 31 Dec 2025 (Renewable depending on business needs, work overtime required)

  • Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
  • Reach out to the respondent from selected establishment to participate and in digital survey data transmission
  • Explain survey objectives and procedures to respondent on the confidential database to be extracted
  • Interpret survey questions to help respondents’ comprehension
  • Compile, record, input results and data from interview surveys into the system
  • Conduct administrative tracking of the collection progress.
  • Ensure that the given KPI are being met based on the project timeline
  • Identify and report problems in obtaining valid data

Requirements:

  • GCE ‘A’ levels and above
  • Equipped with work experience in survey operations, sales, or customer service role.
  • Those without the academic qualifications will be considered with relevant work experience.
  • Applicants with call center background, direct sales and customer fronting will be advantageous.
  • Able to handle objections and complaints and proficiently de-escalate these cases.
  • Proficient in Microsoft Excel and internet usage.
  • Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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