Digital Transformation Executive

Responsibilities:

Digitalization & Transformation:

• Develop and implement strategies to improve business efficiency through digital solutions.
• Collaborate across departments to identify areas for digital innovation.
• Manage digital transformation projects from initiation to post-implementation.
• Stay updated on emerging technologies and recommend new solutions.

Software Support:

• Provide end-to-end software support, including installation, configuration, and troubleshooting.
• Manage software licenses and ensure compliance.
• Conduct training and create documentation for users.
• Liaise with vendors for issue resolution.

Hardware Support:

• Oversee the maintenance and support of all hardware (computers, servers, peripherals).
• Perform system updates, backups, and preventative maintenance.
• Troubleshoot hardware issues promptly to minimize downtime.
• Manage hardware inventory and ensure timely upgrades/replacements.

Qualifications:

• Diploma in IT, Computer Science, or related field.
• Prior experience in digital transformation is preferred, but fresh graduates with a strong learning mindset are welcome.
• Solid knowledge of software/hardware support and troubleshooting.
• Familiarity with various OS (Windows, macOS, Linux) and cloud services is a plus.

Skills & Competencies:

• Strong problem-solving and proactive issue resolution.
• Excellent communication skills, able to explain technical issues to non-technical users.
• Ability to manage multiple projects and prioritize tasks effectively.
• Detail-oriented, organized, and capable of working independently or within a team.

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Schedule:

• Day shift

Work Location: In person