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Customer Service Officer / Teleconsultant

$ 2,800 - $ 4,500 / month


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Job Description

  • Make calls to prospective / new customers from sources provided
  • Calling from available database of existing clients or new clients with interest
  • Attend to customer enquiries
  • Identify and assess customer’s needs
  • Schedule appointments for customers
  • Reminder to new customers for appointment through calls/SMSs
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal sales targets and call handling quotas
  • Handling of inquiries, complaints and feedback
  • Generation of daily report
  • Liaison with Branch Managers on turn ups

Job Requirements

  • Candidates with experience in the Beauty & Wellness industry are preferred.
  • Able to speak Mandarin to liaise with Chinese speaking employees.

Other Details

  • Basic + High Commission + Incentive
  • Competitive salary and benefits package.
  • 5-day work week (able to work at least 1 weekend per week)
  • Working hours from 10am - 7pm
  • Work location: Sin Ming Lane (near MRT)
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