Customer Service Officer / Teleconsultant
$ 2,800 - $ 4,500 / month
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Job Description
- Make calls to prospective / new customers from sources provided
- Calling from available database of existing clients or new clients with interest
- Attend to customer enquiries
- Identify and assess customer’s needs
- Schedule appointments for customers
- Reminder to new customers for appointment through calls/SMSs
- Build sustainable relationships of trust through open and interactive communication
- Meet personal sales targets and call handling quotas
- Handling of inquiries, complaints and feedback
- Generation of daily report
- Liaison with Branch Managers on turn ups
Job Requirements
- Candidates with experience in the Beauty & Wellness industry are preferred.
- Able to speak Mandarin to liaise with Chinese speaking employees.
Other Details
- Basic + High Commission + Incentive
- Competitive salary and benefits package.
- 5-day work week (able to work at least 1 weekend per week)
- Working hours from 10am - 7pm
- Work location: Sin Ming Lane (near MRT)
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