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Customer Relationship Officer (Up to $4300/Central-North/5 days work week)

$ 3,200 - $ 4,300 / month

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Job Summary:
  • Salary details : $3200 - $4300
  • Working Days and Hours: Monday - Friday - 9am to 6pm
  • Location of work: Ang Mo Kio
  • Key Company Benefits : Variable Bonus / Training / International Travel Opportunity
Job Responsibilities:
  • Conduct regular visits to client sites (shipyards, ports, etc.) to cultivate and maintain strong, long-term relationships with shipowners, operators, and other influential stakeholders.
  • Present and promote comprehensive vessel repair services during site visits, highlighting the latest capabilities, technological advancements, and service innovations.
  • Collaborate with clients to understand their unique needs and challenges, offering tailored solutions that align with their operational goals.
  • Serve as the key point of contact between the company and clients, ensuring clear, professional, and timely communication at all times.
  • Facilitate joint meetings with clients and key stakeholders to strengthen trust and explore additional opportunities, such as maintenance contracts or upgrade services.
  • Design and implement targeted strategies and content to address specific client needs, delivering impactful communication that resonates with their business challenges.
  • Oversee and enhance the company's social media presence by sharing success stories, innovations, and updates on company developments, showcasing their expertise.
  • Support additional tasks and projects as required, contributing to the overall success of the team
Requirements
  • Min. NITEC, preferably in Engineering or Marina & Offshore.
  • 1 - 3 years of experience in face-to-face customer service.
  • Excellent verbal and written communication skills to liaise effectively with clients and stakeholders.
  • Experience presenting services and solutions.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Foo Kai Jing (Fiona)
Registration Number: R2199329
EA License No: 06C2859 (MCI Career Services Pte Ltd)Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Company profileMCi Career Services4.1·Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859