Customer Service Officer (Shipping Freight)
$ 3,000 - $ 3,000 / Per Mon
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Job Responsibilities:
· Process customer’s orders/enquiries timely and accurately
· Provide pricing and delivery information
· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters
· Shipping documentation (import/ export/ BL/ documentation)
· Handling of Cargo documentation such as LCL & FCL
· Ensure compliance with customer’s Standard Operating Procedure
· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
· Ensure all event data are updated correctly in system
· Communicate discrepancies/issues to team supervisor/manager when necessary
· Any other ad-hoc work instructions/administration duties from Supervisor/Manager
Job Requirements:
· Min. Diploma in Logistics, Business or related discipline
· Able to work under pressure in a fast changing and demanding environment
· Self-discipline, initiative, responsible and independent;
· A good team player with good interpersonal and communication skills
· Meticulous to details
· Proficient in MS Office (Word, Excel)
· Able to work Overtime/Weekend duties/Month end closing
EA Personnel Name: Steve Zeng
EA Personnel No: R1332783
EA License No: 16C8044
· Process customer’s orders/enquiries timely and accurately
· Provide pricing and delivery information
· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters
· Shipping documentation (import/ export/ BL/ documentation)
· Handling of Cargo documentation such as LCL & FCL
· Ensure compliance with customer’s Standard Operating Procedure
· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
· Ensure all event data are updated correctly in system
· Communicate discrepancies/issues to team supervisor/manager when necessary
· Any other ad-hoc work instructions/administration duties from Supervisor/Manager
Job Requirements:
· Min. Diploma in Logistics, Business or related discipline
· Able to work under pressure in a fast changing and demanding environment
· Self-discipline, initiative, responsible and independent;
· A good team player with good interpersonal and communication skills
· Meticulous to details
· Proficient in MS Office (Word, Excel)
· Able to work Overtime/Weekend duties/Month end closing
EA Personnel Name: Steve Zeng
EA Personnel No: R1332783
EA License No: 16C8044
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