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Full-stack engineer who can do Level 1 prod support work (Primary, ~20% of time ) and Development work (Secondary, ~ 80% of time)
- Perform Level 1 production support work: E.g.
- Monitor mailbox for incoming support requests and inquiries.
- Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact.
- Monitor and observe system alerts or out of the normal system behaviours.
- Verify system is performing after deployments
- Design, build, integrate, test, and maintain complex software components
- Build prototypes and design system architectures to demonstrate technology opportunities
- Adopt design thinking and customer-oriented approach such as agile software development practices to manage and deliver quality solutions
- Harness emerging technologies such as Artificial Intelligence to deliver business value and enhance service experience
- Work with other UX designers, developers and engineers to deliver enterprise engineering products in an exciting and fast-paced environment
- Deliver technical consultancy and expertise in the systems development process, contributing to defining technical specifications, configuring and testing solutions
- Relevant qualifications in Computer Science, Information Systems, Computer Engineering, or related fields
- Good knowledge of agile development, DevOps and cloud technologies
- Experience in modern web and application technologies/stack (e.g. Nuxt, Node JS, Angular, React JS, Go)
- Experience in architecting and developing solutions to complex and ambiguous problems
- Passion for tech and curiosity in learning new technologies
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills to collaborate with key stakeholders at all levels
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