Call Centre Officer (Geylang Bahru) / 1 year, Office Hour ~
Salary undisclosed
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Leading Utilities Group company
Duration: 12 months extendable/convertible
Working Location: Kallang Sector
Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)
Job Responsibilities
Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
Ensure productivity and quality standards are met
Other ad-hoc duties as assigned
Job Requirements
At least 2 years of experience in contact centre handling voice and/or non-voice channels
Strong customer service skills
Excellent communication, written and interpersonal skills
Ability to work independently while being a cohesive team member
As this position is urgent, interested applicants please WHATSAPP Bertram at 8189 1194 and indicate the following:
Name:
Availability to start work:
Nearest MRT to your Residential area:
"Call Centre Officer (Geylang Bahru)"
GOREF:9982
EA Personnel Name: Bertram Lee
EA Personnel No: R1988043
EA License No: 01C4394
Duration: 12 months extendable/convertible
Working Location: Kallang Sector
Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)
Job Responsibilities
Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
Ensure productivity and quality standards are met
Other ad-hoc duties as assigned
Job Requirements
At least 2 years of experience in contact centre handling voice and/or non-voice channels
Strong customer service skills
Excellent communication, written and interpersonal skills
Ability to work independently while being a cohesive team member
As this position is urgent, interested applicants please WHATSAPP Bertram at 8189 1194 and indicate the following:
Name:
Availability to start work:
Nearest MRT to your Residential area:
"Call Centre Officer (Geylang Bahru)"
GOREF:9982
EA Personnel Name: Bertram Lee
EA Personnel No: R1988043
EA License No: 01C4394
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